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As many of you are aware, All postal services in NZ charge a fee on top of the shipping cost to NZ rural addresses. We have tried for as long as possible to absorbed this cost for our rural customers however due to the constant price increases it is no longer feasible to absorb the full cost.

If you're unsure if your address is considered rural, you can check here:


Please ensure you add this rural cost to your order so there are no delays in shipping out your items. We may at our discretion, cancel and refund orders that have selected the wrong shipping method.

We are also happy to change your address to a non rural delivery address.

 Thank you for your understanding.
- The Waste-Free Home

Shipping + Returns

Free Shipping over $200. Local shipping from $5.90. Please see our Shipping policy for full rates to your home.

No questions asked returns for a full refund on the product price. *Shipping costs non refundable. See our Refund Policy for more details.


Need further guidance? Contact us via email at hello@thewastefreehome.co.nz