All postal services in NZ charge a fee on top of the shipping cost to NZ rural addresses. We have tried for as long as possible to absorbed this cost for our rural customers however due to the constant price increases it is no longer feasible to absorb the full cost.
If you're unsure if your address is considered rural, you can check here:
https://www.nzpost.co.nz/tools/address-postcode-finder
Please ensure you add this rural cost to your order so there are no delays in shipping out your items. We may at our discretion, cancel and refund orders that have selected the wrong shipping method.
We are also happy to change your address to a non rural delivery address.
Thank you for your understanding.
- The Waste-Free Home
We are delighted to offer free shipping on standard orders over $200* and Local shipping from $5.90 (Please note that free shipping is at discretion of The Waste Free Home.)
* Big items do not qualify for free shipping Please see our Shipping policy for full rates and exclusions.
No questions asked returns. Should you choose to return your full priced order for an exchange/refund, The Waste Free Home will retain any original shipment costs incurred.
See our Refund Policy for more details.
WHO WE ARE
We are a small, family run business with a purpose.
We are here to help rid the world of unnecessary waste by providing you with beautiful, useful, lasting, and easy alternatives for your home. That is our dream. This is why we are here. We want to make conservation convenient.
Read more about us here.
Need further guidance? Contact us via email at hello@thewastefreehome.co.nz
We are a small, family run business with a purpose. We are here to help rid the world of unnecessary waste by providing you with beautiful, useful, lasting, and easy alternatives for your home. That is our dream. This is why we are here. We want to make conservation convenient.